Total Quality Management & Business Excellence An integrated SEM-ANN approach for predicting QMS achievements in Industry 4.0. By Isidora Milošević, 3 years ago
Total Quality Management & Business Excellence A bibliometric study of lean supply chain management research: 1996–2020. By Noelia Garcia-Buendia, 3 years ago
Total Quality Management & Business Excellence The impact of quality management systems on financial performance under crisis conditions: evidence from SMEs. By Athanasios Kriemadis, 3 years ago
Total Quality Management & Business Excellence A meta-analytic investigation of lean practices and their impact on organisational performance. By Jiju Antony, 3 years ago
Total Quality Management & Business Excellence Assessing recommendation on a combination analysis of SERVPERF (or SERVQUAL) and IPA. By Sang-June Park, 3 years ago
Total Quality Management & Business Excellence Tracing evolution of EFQM and its relationship with Industry 4.0. By M.A. Narasimha Murthy, 3 years ago
Total Quality Management & Business Excellence Green Karma – promoting environmental initiatives by adapting and using QFD as a proactive tool. By Peter Cronemyr, 3 years ago
Total Quality Management & Business Excellence A methodology for assessing the main difficulties faced by SMEs in implementing ISO 9001:2015 requirements. By Raíssa Souto Maior Corrêa de Carvalho, 3 years ago
Total Quality Management & Business Excellence How can a quantitative analysis of Kano’s model be improved further for better understanding of customer needs?. By Ulugbek Abdumalikovich Kirgizov, 3 years ago
Total Quality Management & Business Excellence The relationship between internalisation of a quality standard and customer results via employee and social results in the hotel industry. By Juan José Tarí, 3 years ago