Total Quality Management & Business Excellence
Exploring quick commerce service experience: a moderated mediated investigation using SEM and fsQCA
Volume 34, Issue 13-14, October 2023, Page 1896-1919.
Total Quality Management & Business Excellence
An investigation of the global awareness of business excellence and best practices in promoting the use of business excellence
Volume 34, Issue 13-14, October 2023, Page 1857-1881.