Cogent Business & Management
Gauging customers’ negative disconfirmation in online post-purchase behaviour: The moderating role of service recovery
Volume 9, Issue 1, January-December 2022.
Original Article
When Investors Speak, Do Firms Listen? The Role of Investors’ Dividend‐related Complaints from Online Earnings Communication Conferences
Abacus, Volume 59, Issue 1, Page 32-75, March 2023.
Cogent Business & Management
Mandatory non-financial reporting in the banking industry: assessing reporting quality and determinants
Volume 9, Issue 1, January-December 2022.